Delivery Policy

Delivery Terms & Conditions
Delivery Policy

Delivery Policy

Our standard operational hours are 9.00am to 5.00pm, from Monday to Friday.
For collection, please note that any walk-ins without appointment at site will not be entertained as we are strictly by appointment only. 

MONDAY TO FRIDAY, BEFORE 3.00PM MONDAY TO FRIDAY, AFTER 3.00PM
Delivery is estimated to be within 2-3 working days             Delivery is estimated to be within 3-4 working days           

 

 

 

We process orders daily and work closely with our logistic partners to ensure your orders are delivered on time.
For self pick-up at Factory, please be informed that we will only notify our customers when coffee pack is ready for collection. For enquiries related to bulk purchase and cafe-related, you can make appointments through our built-in message (Contact). All appointments must be secured with contact details. 
Note: Coffee orders before 3PM will be processed within the same working day. Orders after 3PM will be processed the next working day and to be dispatched the following day. 

 

We offer three flexible delivery options to cater to your convenience, location and time.
Based on your preferred delivery method, you may select to self-collect at various BluPort available islandwide, or courier delivery to your doorstep. If you're a Westie, you can also pick up the coffee pack at our Jurong Factory. Our delivery fee starts at S$3.00 per order and you may enjoy complimentary delivery for orders above S$50.00.

FACTORY PICK UP SELF-COLLECTION COURIER DELIVERY
FREE SGD3.50 PER ORDER SGD3.00 PER ORDER

 


We partner with established logistic service providers to ensure our customers received their coffee pack safely and timely.
Customers will be notified with their tracking details based on their preferred delivery method. 

Delivery FAQ-09